Contact Us

We look forward to assisting you. The best way to reach us is by completing the form below.

  • Normal business hours are Monday to Friday, from 8am to 5pm ET (Eastern Time).
  • We aim to respond to your request within 48 business hours. However, during periods of high demand, it may take up to 5 business days to receive a response. We appreciate your patience during these times.
  • Submitting multiple requests could further delay response times
  • If you are inquiring about your order status, please be aware that due to high demand, our shipping times are currently longer than usual.
Customer Information

Product Information

The model number should be located on the back of your unit on the manufacturer's label.


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Additional Information

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After submitting once you will be redirected to a "Thank You" page. You should then check your email inbox or junk folder for your case number. If no email is received then submit the form again. After your second submission with no confirmation email please contact us via the at the bottom right of the screen.