Contact Masterbuilt®

Contact Us

We are here to help. The best way to reach us is by completing the form below.

All fields marked with * are required

Have you registered your product?

Yes No

Customer Information

Issue *

Explain Issue in More Detail *

First Name *

Last Name *

Email *

Confirm Email *

Phone Number *

Country *

Address Line 1 *
(Street Address only - no P. O. Boxes)

Address Line 2

City *

State/Province/Region *

ZIP/Postal Code *

I would like to Opt-in for Promotional Emails

Product Information

I need help with this topic *

Product Type *

Model *

Date of Purchase *

Place of Purchase

Additional Information

Files must total less than 10 MB

You are currently using: 0 MB of 10 MB

0%

Files must be .jpg, .jpeg, .png, .gif, or .pdf

Attach an image of your product

Attach an image of your issue

Attach an additional image

After submitting once you will be redirected to a "Thank You" page. You should then check your email inbox or junk folder for your case number. If no email is received then submit the form again. After your second submission with no confirmation email please contact us via Facebook Messenger.

You MUST upload a picture of your receipt, the model number, and the serial number for your registration to be valid. Once you register your product you will receive a thank you response. Please do not respond to that auto-generated email, as we will not receive your response.

Product Registration

Food type

Cooking style

Hot Chicken Sandwiches

Contact Us